Do Grammar Mistakes Annoy You? You Might Be an Introvert

Your temperament may fuel your dislike of typos and grammar errors.

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Call me picky, but typos and grammar mistakes bother me. I might judge you — just a little bit — if there are a lot of them in your email or online dating profile.

Turns out, I’m not alone in this. And according to a recent study, being a grammar stickler may have something to do with my introversion.

 The study, conducted by linguists at the University of Michigan, found that introverts were more likely to be annoyed by typos and grammatical mistakes than extroverts. And, interestingly, we don’t want to live with the people who commit these errors, either. (More about that later.)

First, let’s take a closer look at the study, then we’ll explore why introverts might be the ultimate grammar sticklers.

 The Grammar/Typo Study

Linguists Julie Boland and Robin Queen showed people some emails. These emails were supposed to be responses to an advertisement looking for a roommate. Some of the emails were perfectly well written, while others had some typos and grammos. A “grammo” is a mistake involving knowledge of the rules of language, like substituting “their” for “there.” A typo is a little more innocent — it’s hitting the wrong key on the keyboard and, for instance, producing “teh” instead of “the.”

 The participants were then asked whether they agreed with statements like “the writer seems considerate,” “the writer seems trustworthy,” and “the writer seems friendly.” Their ratings were combined to create an overall “good housemate” score.

The participants, all 80 of them, were Americans who came from a range of backgrounds and were of various ages.

 The researchers also had participants fill out questionnaires about their own personalities, based on the Big Five traits — opennessconscientiousnessextroversionagreeableness, and neuroticism.

The results? Introverts were more likely than extroverts to rate people as poor roommates if their grammar or spelling was bad — and therefore didn’t want to live with them.

Some Other Findings

There were a few other findings, but for the most part, it’s what you’d expect: Agreeable people didn’t mind grammos. Conscientious people saw typos as a real problem. Oddly, levels of neuroticism didn’t predict any kind of bias toward proper grammar.

The study also found that the second group of people — those who scored lower in agreeableness — were bothered by mistakes as well. People who are agreeable are generally kind, sympathetic, cooperative, and considerate. People who score low in agreeableness are the opposite; they lack empathy and put their own interests above those of others.

So it makes sense that people who are disagreeable — whether they’re introverted or extroverted — would judge others for their mistakes.

Why Do Mistakes Bother Introverts?

But introverts aren’t necessarily disagreeable. So why do grammar mistakes and typos bother them?

The finding about introversion surprised the researchers. Robin Queen told the Guardian, “We hadn’t quite anticipated that introversion would have the effect it did.”

Queen is a linguist, not a personality expert, so she’s not certain why introverts are more bothered by mistakes. But she hypothesizes that it has to do with introverts being more sensitive to variability. Variations from the norm — like spelling and grammar mistakes — require extra processing, which increases arousal.

Introverts are already walking around in a hyper-aroused state. They’re prone to overstimulation and overwhelm, as well as social burnout, a.k.a. the introvert hangover. So processing a mistake can heighten their arousal just a little and put introverts in an uncomfortable place.

“Maybe there’s something about extroverts that makes them less bothered by it,” Queen explained. “Extroverts enjoy variability and engaging with people. They find that energizing. This could be an indirect manifestation of that.”

Do Introverts Agree?

The results of the study made sense to me, but I was curious if it would resonate with other introverts. So I asked Introvert, Dear’s Facebook group of over 80,000 introverts if typos and grammar mistakes bothered them. Yes, many of them resoundingly answered.

“Are you kidding?” one member, Margaret, wrote. “I’m the original ‘grammar nazi.’”

Adam wrote, “I can spot a typo/grammo/spello (yeah, I just made up a word, what of it?) from a thousand yards. It drives most people nuts, but I apologize for nothing.”

Finally, Mark wrote, “I find that when I read something with bad punctuation or the wrong form of a word, it totally disrupts my reading, and it feels like I just tripped over a crack in the sidewalk.”

But the final proof came when one dissenting voice said she “could care less.” Another group member quickly corrected her grammar to “couldn’t care less” and added, “Sorry, I just had to!”

Are introverts picky about grammar? Apparently so.

This post originally appeared on the blog, Introvert, Dear.

The best global websites from the 2019 Web Globalization Report Card

A little more than 15 years ago, I began benchmarking websites for a new report I had in mind, tentatively titled the Web Globalization Report Card. The number one website in the first Report Card was a startup company by the name of Google. Its search interface supported 50 languages, in large part due to volunteer translation. But most other websites I studied back then supported fewer than 10 languages.

We’ve come a long way. Among the leading global brands, 30 languages is just “average.” Most of the websites in the top 25 list passed 30 languages quite a while ago, such as the world’s dictionary, Wikipedia. I rely on this resource at least once a week, and many millions of others do as well. The website is austerely designed, mobile friendly, and supports more than 280 languages. And because Wikipedia reflects the investment in time and resources of its community, that language total is all the more impressive and a reminder that, when it comes to taking content and websites global, we’re only just getting started.

Joining Wikipedia on the list of the top 25 websites are regulars such as GoogleCiscoDeloitte NIVEAAdobe, and Philips. New to the list this year are UberVolvo, and Emirates.

The teams behind the websites featured in the top 25 all deserve a round of virtual applause. Because I know acutely well how difficult it can be to build the case for supporting languages  — and how one must continually battle to support usability for all users, not just those who speak the dominant languages of the executive team.

A few key findings

  • Actions speak louder than words. Despite all the talk of walls and Brexit, companies continue to expand their global reach. The average number of languages supported by the leading global brands is now 32 languages—more than double the number of languages from a decade ago.
  • There’s a good reason Google ran an ad for Google Translate during the Super Bowl.The internet may connect computers but language connects people. Google Translate supports more than 100 languagesand acts as a linguistic “front end” for many websites.
  • Uber is on a language-expansion streak. It added 11 languages over the past two years—and now supports 46 languages.
  • Volvo finished as the highest-scoring automotive website.

Congrats to everyone on the list — and stay tuned for more announcements in the weeks ahead.

The 2019 Web Globalization Report Card

This post originally appeared on Globalbydesign.com

Can a Translation Be a Masterpiece, Too?

Private Collection/Look and Learn/Bridgeman Images

An engraving, nineteenth century

 

 

 

Do the beliefs we hold about literature add up to something consistent and coherent? Or are they little more than random pieties? Take two crucial notions I heard repeatedly last year. First, that in a fine work of literature, every word counts, perfection has been achieved, nothing can be moved—a claim I’ve seen made for writers as prolix (and diverse) as Victor Hugo and Jonathan Franzen. Second, that translators are creative artists in their own right, co-authoring the text they translate, a fine translation being as unique and important as the original work. Mark Polizzotti makes this claim in Sympathy for the Traitor (2018), but any number of scholars in the field of Translation Studies would agree.

Can these two positions be reconciled? Doesn’t translating a work of literature inevitably involve moving things around and altering many of the relations between the words in the original? In which case, either the original’s alleged perfection has been overstated, or the translation is indeed, as pessimists have often supposed, a fine but somewhat flawed copy. Unless, that is, we are going to think of a translation as a quite different work with its own inner logic and inspiration, only casually related to that foreign original. In which case, English readers will be obliged to wonder whether they have ever read Tolstoy, Proust, or Mann, and not, rather, Constance Garnett, C.K. Scott Moncrieff, or Helen Lowe-Porter. Or more recently, Richard Pevear and Larissa Volokhonsky, or Lydia Davis or Michael Henry Heim. 

How perplexing. One of the problems in this debate is that most readers are only familiar with translated texts in their own languages. They cannot contemplate the supposed perfection of the foreign original, and when the translation delights them, they rightly thank the translator for it and are happy to suppose that the work “stands shoulder to shoulder with the source text,” as Polizzotti puts it. It makes these readers’ own experience seem more important. Alternatively, when they rejoice over the perfection of Jane Austen, Henry James, or F. Scott Fitzgerald, they do not see what foreign translations have done to the work as it travels around the world.

Let’s consider a couple of examples, one from English into Italian and one from Italian into English, and try to get a clearer idea of what actually happens between original and translation, untroubled by polemics or special pleading. Here is Henry James opening his fine story “The Altar of the Dead” (1895):

He had a mortal dislike, poor Stransom, to lean anniversaries, and loved them still less when they made a pretence of a figure. Celebrations and suppressions were equally painful to him, and but one of the former found a place in his life. He had kept each year in his own fashion the date of Mary Antrim’s death. It would be more to the point perhaps to say that this occasion kept him: it kept him at least effectually from doing anything else. It took hold of him again and again with a hand of which time had softened but never loosened the touch. He waked to his feast of memory as consciously as he would have waked to his marriage-morn. 

We’re struck at once by the curiosity of “lean anniversaries” and the rather unexpected “pretence of a figure.” The story of the fiancée’s death allows us to realize that “lean” has the sense of unhappy (as in the lean and fat cows of Pharaoh’s dream), while the account of Stransom’s obsession adds to this leanness the idea of the girl’s softening hand holding him from beyond the grave. At this point, the choice of “mortal” right at the beginning and “pretence of a figure” also make sense: it’s as if the various parts of some gaunt, ghostly manifestation were calling to each other beneath the surface of the writing. The cleverness of the three uses of “keep” helps bring them together: Stransom keeps the anniversary, but no, it keeps him, it keeps him from doing anything else, because, in a way, Mary Antrim is not dead. Lean and softly decaying, she is still pretending to figure. And James is having fun. Stransom “wakes” to his “marriage morn,” which is, in fact, a wake and a mourning. And so on. Here is the Italian, by Giulia Arborio Mella, which, with patience, we shall try to understand: 

Lui non le poteva soffrire, povero Stransom le celebrazioni scialbe, e ancor più detestava quelle pretenziose. Le commemorazioni lo affliggevano non meno dell’oblio, e una sola trovava spazio nella sua vita: a modo suo, aveva sempre osservato la ricorrenza della morte di Mary Antrim. Ma forse sarebbe più esatto dire che era quella ricorrenza a osservare lui, a tenerlo d’occhio, anzi, al punto da sottrarlo a ogni altra cura. Anno dopo anno lo ghermiva col suo piglio mitigato dal tempo, ma non per questo meno imperioso; e ogni volta, per quel festino di rimembranze, Stransom si destava pronto e consapevole come fosse stato il mattino delle sue nozze.  

When I show these two texts to Italian students without saying which is the original, they often imagine it is the Italian. The writing is attractively literary, vaguely pompous, archaic, solemnly fluent. It feels like the kind of things Italians used to write. Paying a little attention, however, we see that there are parts that don’t make much sense. Here is a brutally literal translation of the Italian back into English:

He couldn’t stand them, poor Stransom, those banal/empty celebrations, and he detested pretentious celebrations even more.

The English posited one kind of anniversary/celebration that Stransom dislikes, the unhappy kind, which he dislikes even more when they put on a show; in the Italian, he hates two kinds, empty anniversaries and pretentious ones. This doesn’t really set us up for his obsession with Mary Antrim’s death. Here’s the next sentence, again in my literal translation: 

Commemorations pained him no less than forgetfulness/oblivion, and only one found space in his life: in his way he had always observed the anniversary of Mary Antrim’s death.

James’s Stransom found it painful to commemorate an unhappy anniversary and equally painful to suppress it, to pretend it wasn’t occurring. The Italian has Stransom equally pained by commemorating and forgetting. It’s not clear how this could be; once something is forgotten, it ceases to be painful. Stransom’s problem is precisely that he can’t forget. Let’s take the remaining two sentences in one chunk, noticing the problem the translator has in finding an equivalent for James’s game with “keep,” the disappearance of the suggestion of decay in the softening hand, and the inevitable loss of fun with “waked” and “morn.” 

But perhaps it would be more exact to say it was the anniversary observed him, kept an eye on him rather, to the point of subtracting him from any other concern. Year after year, it clutched him with a grip mitigated by time, but no less imperious for that; and every time this feast of remembrance came round, Stransom woke up ready and conscious as if it had been the morning of his wedding day. 

In many ways, the Italian version is an excellent translation. Certainly, many Italians will have enjoyed reading it. Better to have it than not. But it doesn’t reproduce the internal tension and apparently easy patterning of the English, that crucial meshing of a language’s possibilities with an author’s imagination that gives us literature. The Italian translator is playing catch up as best she can, tossing in melodrama (“clutch… imperious”) where James only has the quiet, but deadly effective “keep.” Perhaps another translator might have given the first lines more faithfully and just as fluently, but there would still have been moments when the writing wasn’t so intensely allusive and interconnected. This is simply because one is translating rather than writing.

Now the other way around. Here is the great Giovanni Verga opening the short story “I galantuomini” (1883). 

Sanno scrivere—qui sta il guaio. La brinata dell’alba scura, e il sollione della messe, se li pigliano come tutti gli altri poveri diavoli, giacché son fatti di carne e d’ossa come il prossimo, per andare a sorvegliare che il prossimo non rubi loro il tempo e il denaro della giornata. Ma se avete a far con essi, vi uncinano nome e cognome, e chi vi ha fatto, col beccuccio di quella penna, e non ve ne districate più dai loro libracci, inchiodati nel debito. 

This time, let’s look at the translation straight away. This version, by G.H. McWilliam, is entitled “Bigwigs”: 

The trouble is, they know how to write. They’re made of flesh and blood like the rest, so like any other poor devil they put up with the hoar-frost on a dark morning and the dog-days at harvest time, so as to keep watch on their workers and make sure they’re not wasting their time and robbing them of a day’s wages. But once they get their claws into you, they jot down your name, surname and parentage with those pens of theirs, and you never get out of their grubby little books, you’re in debt up to your ears.

Like the Italian translation of James, this looks pretty fluent and readable. Of course, the word “Bigwigs” shifts our perception of these men quite a distance. The English term is always disparaging and has fallen into disuse; the Italian “galantuomini” is alive with antithetical energies; it means gallant men, honourable men, but also possibly and simultaneously, criminals, mafia, bosses—“gallant,” that is, within an abhorrent moral code. The Italian begins “Sanno scrivere—qui sta il guaio” (They can write, there’s the rub). Readers are not used to hearing this kind of thing; how on earth can knowing how to write be a problem? The English opening, “The trouble is…” is weaker. But that is an issue with this particular translation and surely not absolutely necessary. 

There follows, in the Italian, a classic example of what linguists call “dislocation”: that is, the two objects of the verb “pigliarsi” (suffer, feel, take) are shifted to the beginning of the sentence, before the subject or verb. This is standard behavior in colloquial Italian and is often accompanied by a device called anaphora, in which the object is then repeated, as it were, in pronoun form. I’ll give a literal translation following the Italian syntax. Watch how this organization sets Verga up for the repeat of the word “prossimo,” meaning neighbor or fellow man in the Biblical sense of “Thou shalt love thy neighbor as thyself.” In fact, “prossimo” is used in the sense of ‘neighbor’ only when recalling Christ’s commandment.

The frost on a dark dawn, the hot sun of harvest time, they feel them like every other poor devil as they’re made of flesh and blood like their neighbor, to go and check that their neighbor is not stealing their time and the day’s money.

This isn’t fluent English and our translator was right to move things around. But the Biblical reference seems crucial. The idea of loving one’s neighbor is evoked exactly as these men seek to control and exploit their neighbors. It’s worth noting that like the syntax, the words used—“pigliarsi,” “carne,” and “ossa”—all have a colloquial, low-register feel that makes the text intensely homogeneous and suggests that the speaking voice is close to the men being watched over, rather than the landowners who are watching. All this, however, is nothing to the problem of the metaphor Verga sets up in the next sentence, clinching his paragraph with an image that explains the claim of the opening few words. Again, I’ll give a literal version:

But if you have to do with them, they’ll hook you name and surname, and the person who made you, with the nib of that pen, and you’ll never extricate yourself from their horrible books, nailed in debt. 

The “problem” with knowing how to write, it turns out, is that it allows the rich to nail the poor by recording their names, and the names of “who made you” (your parents) in their debtors’ books. It’s all rapidly and effortlessly delivered in the Italian, with the harsh vocabulary (“uncinano,” “libracci,” “inchiodati”) again at one with the impression of a local speaking voice. The English is idiomatic enough with its “get their claws into you” and “up to your ears in debt,” but it has lost the strong metaphor of the pen as an instrument for capturing and torturing the neighbor you were supposed to love. 

These are just two translations of a couple of paragraphs of fine literature. No doubt, both could be bettered. But they are fairly ordinary examples of what happens in the translation process. It is not that the original has achieved some mystical perfection, but it is marshalling syntax, lexical choices, rhetorical devices, and cultural context—everything, in short—to conjure up that density of possible meaning combined with felicity of expression that gets us so excited when we read good literature. 

The translation does its best, and if the content and plot are strong, the reader will be drawn in and not feel the loss, since he or she can’t know what is being missed. On its side, the translation has the advantage of exoticism: we may be fascinated by Verga’s Sicily precisely because we don’t know much about it. For its part, the original can call on the more potent resource of recognition; this is our world described in our tongue, we can’t deny it.

To return to our original questions: an original we might now say is not so much a perfect text as one that is truly embedded in the culture that produced it. A translation can indeed be creative and “important,” but it is the creativity of astute accommodation and damage limitation, the “importance” of allowing as much as possible of that original to happen in the translator’s culture. To imagine, however, that Henry James could ever be to the Italians what he is to us, or Giovanni Verga to us what he is to Italians, is nonsense.


An earlier version of this essay misidentified the translator Constance Garnett. It also misstated Pharaoh’s dream as Nebuchadnezzar’s. The piece has been updated.

This post originally appeared on Nybooks